Billing, Insurance & Financial Assistance

White River Health System is a tax-exempt organization committed to caring for our community. We will not refuse medically necessary services to any patient who cannot afford to pay.

If you anticipate difficulty meeting your financial obligation to WRHS, financial assistance or payment arrangement options are available.

White River Health System (WRHS) accepts most major insurance plans. If you have any questions about your coverage or its applicability to WRHS services, please contact your company's representatives.

WRHS participates in a large number of commercial plans, PPOs, HMOs, and Workers’ Compensation MCOs. Many of these are listed below. We are continually growing and adding other networks to provide regional care to area residents. If your network is not listed or you have a question about your coverage, call the Managed Care office at 870-262-1160 for details

Health Plans Accepted by White River Health System
Aetna Health Plan Cigna Health Advantage HMO Municipal Health Benefit Fund Tricare
Arkansas Blue Cross Blue/Shield CorCare (SCMC) HealthSource (SCMC) National Comp.Care Tricare Prime
Arkansas Community Care Coventry/First Health Integrated Health Plan (IHP) NovaSys TRPN
American PPO Employers Health Choice Logistics Health PHCS United Healthcare
Arkansas Breast Care Encompass Mercy Health Plan PPO Plus USAble - Blue Advantage
Arkansas Managed Care Organization (AMCO) Great West HealthCare MoPac QTC Medical Windsor Medicare Extra
Care Improvement Plus HealthLink Multiplan QualChoice  













WRHS will bill your health plan on your behalf, including Medicare and Medicaid, for payment of hospital services. However, it is important to remember that you are ultimately responsible for payment of your hospital bill.

Many insurance companies require proper authorization, pre-certification and/or referrals. It is your responsibility to know what your insurance company requires and to obtain the proper authorization. WRHS may ask you to pay any unmet deductibles, co-payments or other self-pay amounts that are due prior to the time of service or prior to discharge.

Financial Assistance Program

If you do not have health insurance or if you are experiencing financial difficulties paying your medical bills or you anticipate that you may not be able to pay your bill, WRHS offers a financial assistance and/or Charity Care program. 

Click here to print and complete a Financial Assistance Application. Please take the completed application and supporting documentation to the Financial Counseling office during business hours.

Should you have any questions about payments for services, White River Health System's financial counselors are available 8 a.m. to 5 p.m., Monday through Friday, to assist you in meeting your financial obligations. Financial counselors for White River Medical Center can be reached at (870) 262-1253 or (800) 820-1535, or visit them in the financial counseling office located just inside White River Medical Center’s west entrance. Financial counselors for Stone County Medical Center can be reached at (870) 269-7444 (Ext. 5020 or Ext. 5021), or visit them in the financial counseling office located just inside Stone County Medical Center’s main entrance.