WRHS Implements New Online Tool for Patients

Patient Portal Flyer ImageWhile it may sound like something out of a science fiction movie, the new patient portal offered by White River Health System (WRHS), called My WRHS Health, is actually a great tool that will bring an even greater convenience to patients.

A patient portal is a secure website that gives patients of WRHS Facilities, including White River Medical Center and/or Stone County Medical Center, 24/7 access to their health records.  From the site, users can update personal information and insurance information, pre-register, request appointments for outpatient services, and review test results and medication information.

Online access to health information has been made possible by WRHS’ conversion to an Electronic Health Record.  Hospitals across the country are implementing Electronic Health Records to improve the coordination of care between hospitals, providers and patients.  Convenient access to personal health information is also a good way to engage patients and help them participate more fully in their care.  

“The patient portal fits with the modern generation’s custom of receiving information quickly and conveniently,” said Gary Paxson, Associate Administrator and Chief Information Officer at WRHS. “We are excited to be able to offer this option to patients and hope they take advantage of this service.”

Members from several departments made up a team that aided in the development and implementation of the portal.

My WRHS Health is currently available to the public. In the future, the option to pay bills online will be available.

A tutorial for how to enroll, as well as how to use the features of the program, can be viewed on White River Health System’s YouTube page. My WRHS Health

To register for the patient portal, visit www.whiteriverhealthsystem.com and click on the My WRHS Health link. Patients will need a valid email address on file with WRHS and their unique medical record number (MRN) to register. The MRN can be obtained by visiting the Medical Records department with a photo ID inside White River Medical Center. For more information, contact medical records at (870) 262-1294.

WRHS is a not-for-profit healthcare system serving residents throughout North Central Arkansas.  The system includes hospitals, outpatient facilities, primary care and specialty physician office practices.  White River Health System is a member of the Premier Alliance, the American Hospital Association, and the Arkansas Hospital Association and licensed by the Arkansas Department of Health. WRHS is an equal opportunity provider and employer.